Privacy & GDPR Policy (Revision August 2025)

Hydroschool are committed to safeguarding the privacy of our customers and the data they entrust to us.

GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR), effective from 25 May 2018, ensuring your personal data is handled responsibly and securely.

Information We Collect
To process your order efficiently, we collect the following details:
Full name and address
Email address
Credit/debit card information but these are not stored.
Product selections

Use of Cookies
Like most e-commerce platforms, our website uses cookies to:
Track items in your shopping cart
Enable a smooth checkout experience

These essential cookies are required for purchasing functionality. They do not give us access to your computer or any data beyond what you choose to share.
We do not share cookie data with third parties, nor do we use it for advertising purposes.

How We Use Your Information
The data collected during your visit is used solely to:
Fulfil your order
Provide the services you've requested
Send occasional updates and news from Hydroschool (via email)
All information is stored securely and used only for the purposes outlined above.

Who Has Access
Only Hydroschool Directors and Lesson Managers have access to your data. We do not share your information with third-party organizations, except when necessary to process payments. Our customer database is never sold or distributed.

Data Security
Our checkout pages are protected by Secure Socket Layer (SSL) technology and encrypted using AES-256 bit encryption. This ensures your data remains secure and inaccessible to unauthorized parties.
Your contact details and order history are retained in our system. We may use your mailing or email address to share relevant updates from time to time.

Opting Out
If you prefer not to receive communications from us, simply email adrian@hydroschool.co.uk with your name and email address, and we’ll promptly remove you from our mailing lists.